Global Business Services (GBS) – Shared Service Centres of the future – invitation to the webinar

The need for employees to work remotely, the optimisation of processes and the growing importance of customer experience is imposing new and higher standards that organisations must meet in order to deliver services at the right level of quality while remaining cost-effective.

International advisory firm Deloitte invites you to a webinar which will cover topics related to the future of separation of planning processes and low-cost locations, how to conduct predictive analytics of employee turnover and the importance of customer experience in the context of Global Business Services. The webinar, is dedicated primarily to C-level executives operating in the shared services sector.

Date: 22 April 2021 from 10:00 – 11:30
Contact: Krzysztof Franiak,
Registration for the website.
Detailed information on the website.